Refund policy
Last updated: 2026-08-14
This is a translation of the Spanish text, provided to help you read it. If the two differ in any way, the Spanish version is the one that has legal effect.
In short
If something doesn't work as described, we give you your money back. Write to us and we'll sort it out without argument.
Right of withdrawal
On a distance purchase you have 14 calendar days to withdraw without having to give a reason. On this purchase you keep them in full: the law allows the right of withdrawal to be excluded for digital content with immediate access, but we do not apply that exception, because we would rather you could try Premium knowing you can change your mind.
And we refund anyway
Regardless of the above, if the service doesn't work, isn't what you expected, or you bought it by mistake, write to hola@apruebanacionalidad.es explaining what happened and the full amount is refunded. We would rather issue a refund than keep someone unhappy.
How the refund works
The refund is made to the same payment method you used. It usually takes between 5 and 10 working days to appear on your statement, depending on your bank. Once refunded, Premium access is switched off.